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Water tracking error on Galaxy watch

(Topic created: 12-17-2023 11:34 AM)
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JenB89
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Galaxy Watch

I have the Samsung Galaxy Watch. I have it connected by Bluetooth to my phone. Lately it hasn't been tracking my water intake correctly. When ever I log water on the Samsung Health app on my phone, my Watch always adds an extra glass, for example, if I log 5 glasses on the Health app, my watch says 6 glasses. I have tried reinstalling the app, and resetting my watch, and it is still doing this. How can this be fixed?

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for reaching out and welcome to the community. I can certainly understand you concern with not being able to track your water correctly and would recommend reaching out to our Samsung Health team directly as you have tried all the troubleshooting steps already. You can reach out to them directly at the number in this link: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Samsung-Support-Acknowledgement/td-p/2...

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for reaching out and welcome to the community. I can certainly understand you concern with not being able to track your water correctly and would recommend reaching out to our Samsung Health team directly as you have tried all the troubleshooting steps already. You can reach out to them directly at the number in this link: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Samsung-Support-Acknowledgement/td-p/2...

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