Original topic:

What is the screen saying??

(Topic created: 10-04-2024 04:17 AM)
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thenoseknows
Galaxy
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Galaxy Watch
So, I get SOME notifications, but not all. I found this screen in the menus, does anyone know what this screen means? Nothing is blocked, everything is toggled on, etc. checked and rechecked. Sammy has no idea. But this screen must exist for a reason. 

Anyone? It's just like it says, these apps aren't passing notifications to the watch. 

image


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realaud
Honored Contributor
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Galaxy Watch
That looks like a list of apps for which you disallowed (or didn't specifically allow) to notify you on the watch.
In the Wear app, go to watch settings/notifications/app notifications. Tap that and your list of apps from your phone comes up. You will be able to go down the list and, if there is a slider next to an app that is turned off, you can turn it on to allow notifications to the watch. You won't see a slider next to any app where you have blocked notifications on the phone.
thenoseknows
Galaxy
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Galaxy Watch
Yeah, copy that. But none of them are blocked. I've checked and rechecked. All are allowed. They're just not passing to the watch. Samsung had me reset the watch. Of course that didn't help.
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realaud
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Galaxy Watch
Have you tried unpairing it from the Wear app/phone and then re-pairing it? Are you getting any notifications from any app?
thenoseknows
Galaxy
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Galaxy Watch
I uninstalled the Wear app, reset the watch, all to get the same issues. Never had this problem in the 6. Never had worked right on the Ultra.
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Samsung_Moderator
Community Manager
Community Manager
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Thank you for reaching out. I can certainly understand your concern with not getting notifications for specific apps on your Galaxy watch Ultra. In order to better assist you, what happens when you click on the watch with the exclamation mark on the right-hand side?

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thenoseknows
Galaxy
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I get this screen. And I've checked. The app is NOT blocked (I enabled all apps just to eliminate this)Screenshot_20241011_172308_Galaxy Watch7 Manager_1000012884_1728692588.png
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thenoseknows
Galaxy
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Galaxy Watch
You can see this is happening with multiple apps. Screenshot_20241011_172413_Galaxy Watch7 Manager_1000012885_1728692653.png
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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for that information. As the notifications appear to be set up correctly the next step would be for you to contact our customer support team directly at 1-800-726-7864 so they can remote into your device for further assistance with the wearable apps notification settings.

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