JUMP TO SOLUTION Solved

Original topic:

WiFi 6- Galaxy Watch 5 Pro

(Topic created: 12-15-2023 05:42 AM)
1018 Views
billc_ia
Halo
Options
Galaxy Watch

Does anyone know if the Galaxy Watch 5/5 Pro can connect to a WiFi 6 router? I can't seem to connect at work. I have regular WiFi at home and connects no problem.

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Thank you for reaching out. I can certainly understand your concern with not being able to connect to the Wi-FI 6 router at work and would be happy to look into this further for you. As you are able to confirm you are able to connect to your home network, I would recommend speaking to your IT at work to see if there are any network restrictions or any blocks being caused by it being a work network.

View solution in context

0 Likes
3 Replies
Galaxy Watch
I can't speak for the 5 series but I can tell you my 6C connects to my WiFi6 routers without difficulty.
GabrielStorm64
Cosmic Ray
Options
Galaxy Watch

same for my GW6C.  no issue connecting to my router.

 

0 Likes
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Thank you for reaching out. I can certainly understand your concern with not being able to connect to the Wi-FI 6 router at work and would be happy to look into this further for you. As you are able to confirm you are able to connect to your home network, I would recommend speaking to your IT at work to see if there are any network restrictions or any blocks being caused by it being a work network.

0 Likes