I am trying to hook up an antenna to my Samsung 4k HD Smart TV. When I go to the Source menu, there is no source for the antenna. If I click on the TV option, it brings me to TV Plus instead of prompting me to scan for over the air channels. Also, when I go to Settings and then Broadcast, the Broadcast option is greyed out. My TV is connected to the Internet. I checked for updates and there were none. Any help in this matter is greatly appreciated! Thanks!
I understand that being unable to get the channels you want can be frustrating. Please unplug the power to the TV for 2 - 5 minutes, then turn it back on. Let me know if this brings your Broadcast option back to the Menus.
I just did the factory reset like you suggested, and it worked! As it was doing the reset, it found the antenna and scanned for channels. I didn't see it as a source at first, but went to the TV Plus source, and my local channels were in the guide. Thank you so much for all your help!
Most likely, can you provide me with a picture of the source options you see on the UN49MU7000F after the antenna is connected?
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I ask because I noticed the source option highlights in green, this means the TV is picking up a DirctTV cable box or antenna generally. If you click on this source option, do you then get the option in settings to choose the Auto Program under Broadcasting?
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I know this is an older post, but I had similar issues with two Samsung Smart TVs not seeing the antenna (Broadcast options were grayed out). Rather than do a factory reset, I unplugged the TVs and waited for two minutes before plugging them in again. Now the broadcast option is available and I was able to scan and find all 91 local channels.
