HD and UHD TVs

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qn75q7famfxza wont turn on and has no standby light is visible.

Posted by Apr 10, 2021 12:34:05 PM in HD and UHD TVs

Help! No power to the tv and no stand by light. qn75q7famfxza View Post

I'm sorry to hear that if this is occurring after plugging directly into the wall and not thr... View Post

Samsung 75 Q950R 8K and Xbox Series X

Posted by Apr 11, 2021 1:55:28 PM in HD and UHD TVs

Hi There, I have only just recently purchased the TV (23rd March) and received my Xbox Series X last week.. I have issues with running the... View Post

Sideloading Apps

Posted by Apr 10, 2021 8:00:50 AM in HD and UHD TVs

I have an Samsung UN43J5202 Smart Tv and wanted to load FuboTV and realized there's no play store. Can we sideload apk files? View Post

No this will not be poissble. View Post

One Connect failure

Posted by Apr 10, 2021 5:19:00 PM in HD and UHD TVs

2 year old Q7 65” QLED One Connect stopped working. Does not recognize hdmi inputs at all. Have run through reset, troubleshooting. No luck.... View Post

TV will not power on

Posted by Apr 10, 2021 3:14:49 PM in HD and UHD TVs

Model UN58j5190AF TV just shut off by itself and will not power back on. No red power standby light. Tested outlet to no results. Plugged... View Post

Thanks, the power outlet works fine. Tried a few devices on it. View Post

Samsung Q80T and FireTV

Posted by Apr 10, 2021 12:21:17 PM in HD and UHD TVs

I just purchased 3 Q80s for my new home. I use FireTVs throughout the house instead of the smart TV features of Samsung. Is there a way to make... View Post

White spots on tv screen

Posted by Apr 9, 2021 3:48:04 PM in HD and UHD TVs

My tv is just 2 years old and a white spot has appeared on bottom left side of screen and bottom middle of screen, bought Samsung as my family... View Post

I'm sorry to hear that if this is occurring on all sources and during the picture test this w... View Post

TV trying to connect to Wireless Bluetooth Device

Posted by Apr 10, 2021 10:39:42 AM in HD and UHD TVs

Hello For the past 12 months, a white box keeps appearing in the bottom left corner saying: Bluetooth device detected. Would you like to... View Post

Trade in Issue or repair Tv on warranty

Posted by Apr 10, 2021 1:41:44 AM in HD and UHD TVs

I am writing to find out any idea to trade in Tv broken or repair of screen since the service center only work on their best interest charging... View Post

UN65RU7100 HDCP 2.2

Posted by Apr 9, 2021 11:37:50 AM in HD and UHD TVs

I just bought a Roku and I am new to this streaming business. Trying to find out how I know if my Samsung TV has HDMI ports that support HDCP... View Post

Samsung UHD Smart Tizen TV!

Posted by Apr 9, 2021 10:01:37 AM in HD and UHD TVs

Hello, I hope you can help me my tv is just crashing and turning on and off by it self, when I go to the options for a reset it’s turning off,... View Post

Is the TV plugged into a surge protector or the wall outlet directly? Have you verified that ... View Post

Ue49ku6500

Posted by Apr 9, 2021 9:53:55 AM in HD and UHD TVs

Web browser won’t load certain web pages. View Post

Thank you so much for reaching out! This forum is for the support of US products and customer... View Post

Lost HDMI Inputs

Posted by Apr 9, 2021 4:35:01 AM in HD and UHD TVs

I have a QN65Q9FNA with a Connect-one interface that lost all the HDMI inputs. Everything else works find. I have done the power resets and... View Post

Acorn TV not playing

Posted by Mar 17, 2021 4:12:42 PM in HD and UHD TVs

We are no longer able to stream shows on Acorn TV via internet. There is a notice to upgrade the browser, which, according to the Samsung, is... View Post

I got the same message when I was using the RBDigital app to access AcornTV. I downloaded th... View Post

Samsung 8 Series 65 Will Not Turn On

Posted by Apr 7, 2021 2:29:02 PM in HD and UHD TVs

Is anyone every had the issue that their Samsung 8 Series 65 will not turn in?? Mine was working absolutely fine before I went to bed last... View Post

Is the TV plugged into a wall outlet directly or a surge protector? Do you get the same resul... View Post

Delayed Response to Remote Commands

Posted by Jan 21, 2020 12:14:55 PM in HD and UHD TVs

I have a 60" Smart TV model UN60KU630DFXZA purchased 10/29/16. Last week I started seeing a delay on the display of the "Home"... View Post

The guy who unplugged his TV is correct. If you do a full reset on your Samsung tv, it resets... View Post

Half of my Samsung TV is now Dark

Posted by Dec 14, 2020 7:42:59 AM in HD and UHD TVs

Yesterday my TV became dark at about a quarter of th screen on the right side from top to bottom. Today now half of the screen showing dark.... View Post

Samsung's customer service is awful. My own 2.5 year old TV showed a black shadowy stripe la... View Post

No Search for the Samsung apps model UE55H6200AW

Posted by Apr 8, 2021 10:45:49 AM in HD and UHD TVs

hallo, there is No Search for the Samsung apps the model is UE55H6200AW any help? Pleeeeease View Post

Thank you so much for reaching out! This forum is for the support of US products and customer... View Post

aha app not available

Posted by Feb 1, 2021 8:00:29 AM in HD and UHD TVs

Hi, can anyone advise if they're able to download aha app on Samsung TV please View Post

Hi, Aha is available on Android TV Play Store some Samsung TV are Android TVs so the App is... View Post

Turning off narrator for the blind

Posted by Mar 5, 2021 11:59:04 AM in HD and UHD TVs

Hi there, How do I turn off what seems to be a narrator for the blind voice over on my tv? It is currently telling me all what happens on... View Post

Have you tried turning off the voice guide settings in the accessibility menu? View Post

Blurry Image

Posted by Apr 8, 2021 6:26:45 AM in HD and UHD TVs

I'm not sure the name of the tv itself but it's an ULED 1080p tv and there's this issue where the image is very blurred and... View Post

Have you tried going to self diagnosis and do picture reset? View Post

TU8000 65" Needs to be reset daily

Posted by Apr 7, 2021 4:26:50 PM in HD and UHD TVs

My new TU8000 works perfectly except that about once a day it refuses to turn on. The issue is NOT, as Samsung keeps telling me, with the... View Post

This type of issue will need to be addressed by having the unit serviced. You can use the fol... View Post

Anyone know how Premium Care works for TVs?

Posted by Apr 7, 2021 3:03:00 PM in HD and UHD TVs

Does anyone know how premium care works with TVs? I bought a TV in 2018 and it broke last month. When I purchased the TV I also purchased the... View Post

TV Keeps Losing Soundbar Settings

Posted by Mar 9, 2021 4:48:26 PM in HD and UHD TVs

After about 3 years, there is a problem between my Polk Audio soundbar and my Samsung TV. When the TV is turned off and then back on, the... View Post

I was sure I had replied to this when first posted, but now I do not see my response. No, th... View Post

TV will turn on, but unresponsive

Posted by Apr 6, 2021 7:57:30 AM in HD and UHD TVs

First of all, this tech support process is terrible. As for my particular problem, it started with the volume not working similar to other... View Post

An Accepted Solution has been marked and provided for this thread. The thread will now be loc... View Post

Tugo and Klowd apps not on Q80T

Posted by Apr 7, 2021 5:19:29 AM in HD and UHD TVs

When is Samsung going to add Klowd and Tugo apps to the Q80T ??? View Post

Thank you for reaching out that will be up to the app developers to have compatibility with t... View Post

Wall mounting 32 inch TV

Posted by Apr 7, 2021 10:23:10 AM in HD and UHD TVs

Just bought UN32M4500BFXZA 32 in TV that has four screws on the back, 4 in. apart, that the install instructions say are M4 but they are NOT,... View Post

Left side of TV went dark, now a faint darkness in the middle.

Posted by Apr 7, 2021 3:43:05 AM in HD and UHD TVs

UE49NU7100KXXU I have had this TV for under 3 years. Started to flicker on one side of the tv then went dark on the left side. The darkness... View Post

Thank you so much for reaching out! This forum is for support of US products and customers. A... View Post

UA-46C6200, no sound from TV speakers after connecting and disconnecting external speakers

Posted by Apr 7, 2021 4:17:47 AM in HD and UHD TVs

Hello, I have this model which worked fine but I wanted to improve the sound quality so I connected external speakers to the the headphones... View Post

Update: By chance I discovered that the physical headphones green input in the top left of th... View Post

After pausing DVR picture distorted

Posted by Apr 6, 2021 8:10:55 PM in HD and UHD TVs

Recently when after pausing our DVR and return to tv program the picture is distorted. We have to change channel then go back to what we were... View Post

Oh okay this is helpful View Post