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06-14-2020 09:59 AM in
Home TheaterHowdy. I have a Q800T. It is working on HDMI, and also working as an Alexa device. I can control it with my voice, and I can see it as a device in both the Samsung SmartThings and Amazon Alexa mobile apps.
I have a lot of Amazon Echo devices, and I use them as part of speaker groups to play multiroom audio (e.g. "Alexa, play Bob Dylan everywhere"). MY QUESTION: IS THERE A WAY FOR ME TO ADD THE Q800T TO AN ALEXA SPEAKER GROUP? It isn't showing up on a scan in HDMI, WiFi, or BT modes. Thanks!
Solved! Go to Solution.
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03-18-2021 12:25 AM in
Home TheaterI have Q850T and I am having exactly the same issue.
Also, I am having the issue with sound breaking when streaming over WiFi.
Disappointing indeed. Let me know if you find a fix!
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03-22-2021 02:04 PM in
Home TheaterFollowing this thread as I have the same issues with the Q850T - cannot join Alexa speaker group, and having audio drops when streaming music via WiFi/Amazon.
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04-05-2021 05:30 PM in
Home TheaterI have the same issues with the Q950T - cannot join Alexa speaker group. Any plans on get this to work?
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05-22-2021 02:51 AM in
Home TheaterSAME PROBLEM, FALSE ADVERTIZING ON EXPENSIVE PRODUCTS!!!!!!!!
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06-05-2021 07:06 AM in
Home TheaterA very, very poor customer service and poor product management. I will probably return both my q800t and qled q60a as I also have seen posts of q-symphony incompatibility.
What happened to Samsung being a leader in hi-tech home electronics?
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06-24-2021 10:53 AM in
Home TheaterHey All,
I have found and created a Samsung Development request.
If you would really like this, please visit the link below, sign in with your samsung account and vote.
Lets get this feature developed!
Cheers
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07-21-2022 05:53 AM in
Home TheaterCannot find... 😞
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07-02-2021 02:23 AM in
Home TheaterSame problem here with my Q800T. Looks like Samsung have really messed up their Alexa integration on their soundbars:
- Sound drop-outs when playing music through Alexa
- Alexa wake-word far too sensitive, getting triggering all the time
- No ability to add to an Alexa Speaker Group
- No ability to make calls to the soundbar
Unless Samsung fixes these issues, it looks like I will either have to return the soundbar or else start using my old Echo Dot again (neither of which is a great option).
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08-13-2021 05:04 AM in
Home Theater@Anonymous
Just wondering if there is an update to this?
There seem to be quite a few people here that expected this functionality to work.
Also, I tried looking into @nboxley 's link, but it looks like the page has been deleted, is this because some progress was made or because the request has been ignored?
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08-13-2021 11:18 AM in
Home TheaterGood afternoon. The functionality of adding your sound bar to an Alexa speaker group is not currently supported. This suggestion has been forwarded to our engineers, but I have no information as to when this might be added, or if it even can be added.