Original topic:

Is the HW-Q60T compatible with the SWA-9100s?

(Topic created: 06-07-2021 05:56 AM)
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userxzOSXr9Ejy
Astronaut
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Home Theater

Is the HW-Q60T compatible with the SWA-9100s? It links to the sound bar, but the rear (surround) speaker does not produce sound. The volume is at +6 for the rear speaker

 

 
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usermSJpghOmpK
Constellation
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Home Theater

Hi,  have you fixed the issue, and what is its performance after that as I intend to purchase a SWA-9100s for my HW-Q60T? Thanks

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SamsungLK
Samsung Moderator
Samsung Moderator
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Home Theater

Hey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01109856/ If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
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