My soundbar starting sounding awful tonight. When I turned it on, I noticed the upward firing speakers did not produce audio and my wireless subwoofer sounded terrible. I tried using different inputs and also playing music via Bluetooth. Same crappy result. Is there a setting that I'm missing? I think I already went through the factory reset and I'm still having the same issues.
What are the LED lights supposed to be for on the top of the bar?
The speakers have no sound coming from the upward firing speakers. Only the front speakers produce a sound, which sounds hollow and terrible while watching movies or listening to music
Give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01110401/ If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
