Q990D Alexa & Hub issues

[Turbine]

Hey

Q990D on latest firmware ( 1015 )

1) Don’t have Alexa option to connect at all ( only chromecast ) 

2) Can’t configure the Hub. I click on Setup and nothing happens. 

any ideas ?

Thank you

[Samsung_Moderator · Accepted solution]

Hi there, Thanks for posting about this. I have this link that might help with getting connected to your Alexa device: 

https://www.samsung.com/us/support/answer/ANS00078932/

I also have this link to some additional information about how to set up your soundbar: 

https://www.samsung.com/us/support/answer/ANS00049272/

Please let us know if this helps!