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Original topic:

Q990D Alexa & Hub issues

(Topic created: 09-11-2024 06:48 AM)
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Turbine
Constellation
Options
Home Theater

Hey

Q990D on latest firmware ( 1015 )

 

1) Don’t have Alexa option to connect at all ( only chromecast ) 

2) Can’t configure the Hub. I click on Setup and nothing happens. 

any ideas ?

Thank you

1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
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Home Theater

Hi there, Thanks for posting about this. I have this link that might help with getting connected to your Alexa device: 

https://www.samsung.com/us/support/answer/ANS00078932/

I also have this link to some additional information about how to set up your soundbar: 

https://www.samsung.com/us/support/answer/ANS00049272/

Please let us know if this helps!