Soundbar Q990C unable to connect airplay

[EthanWang]

Hi there! As title, my Q990c can not connect with iphone’s airplay(I can see the Q990C device in airplay list also can select it) I had upgraded the latest FW by usb, after all I still can not use airplay play music…. 

Are some settings I missing? Or just this FW version’s bugs？

Airplay is such a common application, and the Q990C is considered a mid-to-high-end audio system. Samsung is an international brand, so it seems unlikely that it wouldn’t support Airplay!?

[Samsung_Moderator]

Hi there, Thanks so much for asking. I found the following link to some helpful information on what to do if the Airplay is not connecting to your TV. 

https://www.samsung.com/us/support/troubleshoot/TSG10000917/

Please let us know if this helps. 

[EthanWang]

It’s no helpful. Q990C is a soundbar not a TV. Please confirm this airplay issue with your FW engineer. I think this is a FW feature problem. Thanks!