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Original topic:

Been unable to register multiple products for months now due to your website being bad.

(Topic created: 10-20-2024 10:03 AM)
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Omnifarious
Constellation
Options
Kitchen and Family Hub

Recently bought both a fridge and a high end monitor both of which I can't register because you guys decided in your anti-consumer ways to make it so the only way to register with the app is if you own a Samsung phone and your  website has been claiming its "Under maintenance" on Edge, Brave, Chrome and Firefox for the past 4 months everytime I click "Other products" on the registration page.

I can honestly say the chances of me ever buying another Samsung product again after this  is low to none and I'm more likely to take you guys up on that Arbitration requirement I'm sure you got jammed in your EULA somewhere.

1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hello! Thank you for reaching out! I see how this can be frustrating with not be able to register your account. I would recommend calling in to our accounts department directly at 1-855-795-0509.