Just had this delivered yesterday and I notice when I open the freezer drawer that the catch to open the top cover for the icemaker isn't catching. Is there a remedy for this? My fridge is level it just seems that the white clasp that is supposed to grab onto the sliding cover misses it about 2mm off.
The doors were properly aligned. I had a service rep out today and even he said he had not seen this before. He was a very intelligent young man and was able to repair the problem by adding a small clip inside the flap which helped it lower to the needed level and now it catches on the top white freezer drawer perfectly. My model is RF29BB860012AA
Hi there, Thanks so much for posting about this. Since you've already verified the refrigerator is level, the next step will be adjusting the individual doors to make sure they're in the right place. I'm providing a link below that will walk you through this process.
Once the doors are properly aligned, if you are still having this issue, we'll need to get a little more detail to further assist. Could you provide the full model number for your refrigerator? Additionally, if you are able to provide any photos of this issue, that may be helpful.
The doors were properly aligned. I had a service rep out today and even he said he had not seen this before. He was a very intelligent young man and was able to repair the problem by adding a small clip inside the flap which helped it lower to the needed level and now it catches on the top white freezer drawer perfectly. My model is RF29BB860012AA
