Are you not able to reach out to the retailer? If you just purchased it normally there's return policy where you can get the unit replaced. I know that our Manufacturer's warranty will not cover a discoloration, because this would be considered cosmetic damage, and any cosmetic damage is not covered by the limited one year manufacturer's warranty. I would reach out to them to see what options would be available for you.
An Accepted Solution has been marked and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find resolutions and needed content. Remember that if you do make a post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring with your product. Thank you for being part of the community!
Be sure to click " ā Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
