- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-24-2024 04:04 PM in
Kitchen and Family HubMy fridge has the message that the energy AI update is not available every time I try to update it.
I reset the fridge and my network is fine for all of my other devices.
What can I do to clear the message to do an update that I can't do?
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
‎04-25-2024 11:19 AM in
Kitchen and Family HubHello! Thank you for reaching out! This could be a compatibility issue so that I may look into this can I have your full model number? You can also reach out to our SmartThings community for more help at: https://community.smartthings.com/
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-26-2024 06:30 AM (Last edited ‎04-30-2024 10:00 AM by SamsungCaleb ) in
Kitchen and Family HubI have the same update notice come up every day for about two weeks now.
AI Energy Mode has been changed.
I hit update and it then indicates the update is not available.
Model # RF23BB8900AWAA
S/N <hidden>
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-27-2024 07:21 AM in
Kitchen and Family Hub- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
‎04-30-2024 10:13 AM in
Kitchen and Family HubAfter looking into this further this is a compatibility issue, the AI energy mode is not available on all Samsung fridge family hubs. I would recommend reaching out to our SmartThings community using the link provided.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-27-2024 07:21 AM in
Kitchen and Family Hub