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Original topic:

Family Hub Shopping List Not Working

(Topic created: 06-17-2023 01:00 PM)
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useru55zhX7O2x
Asteroid
Options
Kitchen and Family Hub

It happened again. I got to the store and I tried to bring up my shopping list only to have the software tell me I need the Cooking app installed. Fine but there was an error and the app would not install. Came home and tried it locally to no avail. Since the shopping list is the only app I regularly use on this device, I now have a brick.

Fortunately, the unreliability of this system has taught me to take pictures of my grocery list just in case. 

Why do I have to have the cooking app installed? I don't use it so why is it a prerequisite for the shopping list? 

I've been a software developer for over thirty years. This is not that difficult to get right. 

Please just open this up to the Google Play store and let us download our own apps. You guys obviously have no clue what you're doing.

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hi there, I can certainly understand your frustration with not being able to properly use this amazing feature. For this, I would recommend reaching out to our dedicated SmartThings team, as they will have the best tools and resources to assist with this. You can reach them directly by calling 1-866-813-2404.

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2 Replies
dogpeeps
Asteroid
Options
Kitchen and Family Hub
Ooooooooo
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hi there, I can certainly understand your frustration with not being able to properly use this amazing feature. For this, I would recommend reaching out to our dedicated SmartThings team, as they will have the best tools and resources to assist with this. You can reach them directly by calling 1-866-813-2404.