I have an NX58M6850SS/AA and the clock is frozen. If I manually set it, then it will change. If I open the range in Smartthings I can set the time, but once it's set, it will still be stuck, for example, if I set the clock to 2:35pm I'll come back a few hours later and it will still be stuck at 2:35pm. I've tried everything I can think of. I've power cycled it, and thrown the breaker and left the range off for over ten minutes. That didn't help. How do I fix this?
I can definitely understand how frustrating this may be. When you manually set it, it works as intended correct? If not I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
