I recently purchased a Samsung range (model NE63A6711SS/AA) and I have it connected to SmartThings. Notifications for the range are great except that every event sends 4 notifications to my phone! I turned notifications off for now but I am hoping that someone can explain to me what I need to change so that I only get 1 notification per event.
Hi there! I can definitely see how getting four notifications for the same thing would be annoying. I recommend reaching out to our dedicated SmartThings team by calling: 1-866-813-2404. They will have the tools and resources to troubleshoot this issue, as well as answer any other questions you might have about all the Smart features on your Samsung products. We hope you'll be able to get this resolved quickly, so you can get back to enjoy these great features!
Hi there! I can definitely see how getting four notifications for the same thing would be annoying. I recommend reaching out to our dedicated SmartThings team by calling: 1-866-813-2404. They will have the tools and resources to troubleshoot this issue, as well as answer any other questions you might have about all the Smart features on your Samsung products. We hope you'll be able to get this resolved quickly, so you can get back to enjoy these great features!
