Original topic:

NX60A6111SS/AA Display and Oven Not Working

(Topic created: 02-28-2025 01:32 PM)
492 Views
CGEE
Constellation
Options
Kitchen and Family Hub

I recently purchased a NX60A6111SS/AA gas range at a scratch and dent shop and installed in a rental property.  Less than a month after install the tenant has told me the display stopped working and the oven controls fail to function. When I called Samsung about a warranty claim, they told me that unit has no warranty.  Not cool.  That was not conveyed by the store I bought it from.  I had a similar situation on a different brand of range that ended up being the control board.  That being said, this unit has 2 control boards.  My question is which one is likely to be the culprit?  At over $200, I don't want to guess.  Is it the main control board DG94-04041D or the Power control board module DG92-01232C?

 

0 Likes
1 Reply
JBTechfanatic
Black Hole
Options
Kitchen and Family Hub
Unfortunately those places that sell the Scratch and Dent appliances don't give you any warranty as they are not a first party authorized retailer so if you're ever going to buy a scratch and dent and you want a warranty places like Home Depot or Lowe's have scratch and dent not as many to choose from but they do still offer it as they are a first party authorized retailer some of those places do offer extended third party warranties to purchase I typically stay away from those shops completely as you just never know where those things are coming from or how old they actually are speaking from experience here as far as the board goes without testing it I can't tell you 100%, but I can tell you I'm 90% sure that is going to be the main control board if you can get a voltage meter and check it you can be 100 percent and know for sure
0 Likes