Original topic:

Display not working

(Topic created: 09-12-2024 04:56 PM)
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jamface51
Constellation
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Kitchen and Family Hub

Electric flex duo range oven display not working so I can’t use my ovens

 

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Solution
Samsung_Moderator
Community Manager
Community Manager
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Kitchen and Family Hub

Hello and thank you for reaching out our Samsung Community. I definitely understand your concern with not being able to use your oven and would love to assist you with this matter going forward. 

 

First, we'd like for you to check the power supply, as the display will not work correctly if the range or oven isn't properly connected to a power supply.

 

Second, we ask for you to manually reset/ power cycle the oven by disconnecting power using you circuit breaker for 60 seconds then restore power and retry operating the oven's display panel. 

 

All the steps we've listed above can be found here- https://www.samsung.com/us/support/troubleshooting/TSG01110183/ for direct review as well. 

 

Understandably, If the issue continues,  you will need to visit our Support Center to request service or send a Private Message by selecting any moderator and clicking on the chat option with your full model and serial number to proceed. 

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hello and thank you for reaching out our Samsung Community. I definitely understand your concern with not being able to use your oven and would love to assist you with this matter going forward. 

 

First, we'd like for you to check the power supply, as the display will not work correctly if the range or oven isn't properly connected to a power supply.

 

Second, we ask for you to manually reset/ power cycle the oven by disconnecting power using you circuit breaker for 60 seconds then restore power and retry operating the oven's display panel. 

 

All the steps we've listed above can be found here- https://www.samsung.com/us/support/troubleshooting/TSG01110183/ for direct review as well. 

 

Understandably, If the issue continues,  you will need to visit our Support Center to request service or send a Private Message by selecting any moderator and clicking on the chat option with your full model and serial number to proceed. 

carlmnet2
Constellation
Options
Kitchen and Family Hub

That solution did nothing. These oven ranges should not have a blinking control panel after just 1 or a few years. It's an oven range and is expected to last a lot longer than that. Samsung must extend the warranty for this Very Widely Known issue.

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