Hello, I can definitely see the concern with having plastic pieces in your ice. That's not supposed to happen. We would like the opportunity to speak with you directly about this to determine the best resolution available at this time. I would recommend calling in directly at 1-800-726-7864 to get this solved as soon as possible.
If you would, please reach out to one of the moderators here by clicking our name, and then selecting private message. In your message, please include the full model and serial numbers for your refrigerator, as well as any additional information about this issue.
We thank you for reaching out about this, and are happy to work with you to find the best solution.
