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Refridgerator RF261BEAESR has Ice buildup under CoolSelect Pantry

(Topic created: 06-14-2021 12:59 PM)
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BruinRogue
Cosmic Ray
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Kitchen and Family Hub

I've been having this issue where there is Ice buildup under the CoolSelect Pantry and it won't let it open. 

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SamsungLK
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

Hey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01001852/#a-sheet-of-ice-forms-in-the-refriger... If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
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SamsungLK
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

Hey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01001852/#a-sheet-of-ice-forms-in-the-refriger... If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
Send a message on Facebook 
 
Send Message on Twitter 
 
Send Message to Moderator




Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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