RS27T5200SR Side by side fridge bought earlier this year. It has stopped dumping ice Into the bucket. I have to press the test button everytime to dump the ice. Fridge has been reset(unplugged for two hours).
Hello, I apologize for the issue with the ice maker and was able to locate some troubleshooting steps here: https://www.samsung.com/us/support/troubleshooting/TSG01209062/ for further review. If troubleshooting does not correct the issue, the next recommended step is to have a technician service the unit. If you are interested in reviewing the service options please send me a private message with your full name, address, e-mail, contact number, model code and serial number, and place of purchase here: https://bit.ly/3lVQyQ2
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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Hello, I apologize for the issue with the ice maker and was able to locate some troubleshooting steps here: https://www.samsung.com/us/support/troubleshooting/TSG01209062/ for further review. If troubleshooting does not correct the issue, the next recommended step is to have a technician service the unit. If you are interested in reviewing the service options please send me a private message with your full name, address, e-mail, contact number, model code and serial number, and place of purchase here: https://bit.ly/3lVQyQ2
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
