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11-20-2018 05:45 PM (Last edited 06-02-2023 05:23 PM by SamsungAl ) in
Kitchen and Family HubMy family hub touchscreen does not respond to touch since yesterday , I can’t unlock the screen. I turned off the screen and turned it back but I can’t unlock the screen. I unplugged the fridge and it didn’t work either.
Solved! Go to Solution.
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08-15-2020 11:02 AM (Last edited 08-17-2020 04:56 PM by MsBri1 ) in
Kitchen and Family HubI have same problem. The reset button isnt working. The whole deal around the fridge is the screen we loved to listen music and watch videos while in the kitchen. Disconnecting the fridge every day I do not think is a good practice. How it can be resolved?
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08-11-2020 03:43 PM (Last edited 08-17-2020 04:57 PM by MsBri1 ) in
Kitchen and Family HubAdd me to the list of unresponsive touchscreens on my Samsung smart refrigerator. Yes, I have completed all the basic troubleshooting - red power switch, unplugged. This is only a month or 2 old. Guess it is due to a software update. Need assistance.
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08-11-2020 08:04 PM (Last edited 08-17-2020 04:57 PM by MsBri1 ) in
Kitchen and Family Hubi have the same issue wont't let me do anything on screen and i tried everything possible to make it work. if any know how to fix it please explain thanks
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08-13-2020 12:29 PM (Last edited 08-17-2020 04:57 PM by MsBri1 ) in
Kitchen and Family HubI have the same problem and followed all the procedures. Any solution?
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08-13-2020 02:25 PM (Last edited 08-17-2020 04:58 PM by MsBri1 ) in
Kitchen and Family HubI have the same issue.. its definitely the software update
what a bunch of jack asses
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08-11-2020 05:37 PM (Last edited 08-17-2020 04:58 PM by MsBri1 ) in
Kitchen and Family Hub24 cubic ft. Family Hub™ 3-Door French Door Refrigerator in Stainless Steel
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08-12-2020 03:17 PM (Last edited 08-17-2020 04:58 PM by MsBri1 ) in
Kitchen and Family HubWe are sorry to hear about this. Please send a message to this PM Link with your email address, and we will look in to this.
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08-13-2020 12:28 PM (Last edited 08-17-2020 04:59 PM by MsBri1 ) in
Kitchen and Family HubI have the same problem. My touch screen is not working. Any solution?
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08-13-2020 02:26 PM (Last edited 08-17-2020 04:59 PM by MsBri1 ) in
Kitchen and Family Hubwhy do they need to send private messages ?
100s of people are complaining about the same issue
post the F solution over here..
I sent you my details too..and never got a response
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08-15-2020 09:53 AM (Last edited 08-17-2020 04:59 PM by MsBri1 ) in
Kitchen and Family HubHas anyone figured it out