Refrigerator started dinging for no reason and temps are rising in freezer and fridge. Unplugged and reset but no help.

[GaryB82]

Contact support and have them send out a technician to diagnose the issue.
https://www.samsung.com/us/support/contact/

[Samsung_Moderator · Accepted solution]

Hello there, and thank you for reaching out to the Samsung Community. I understand your concern regarding the "dinging" notification and temperatures rising within the freezer compartment.

First we would like you to know the "dinging" you're referring to is likely the door alarm. If the door is open/ not closed properly for more than 2 minutes, the indicator will blink while the alarm sounds. The doors being open can absolutely affect the temperature!

We'd recommend reviewing this article to assist with the temperature aspect further- https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-.... 

Please keep in mind by using any contact method listed below, you can reach out for direct assistance:

Facebook- https://www.facebook.com/samsungsupport/
Twitter- https://twitter.com/SamsungSupport/
Instagram- https://www.instagram.com/samsungsupport/
or 
Private Message by selecting any moderator and clicking on the chat option with your full model and serial number

[user_23dkio]

There is an issue with the fridge/freezer.  Samsung can see it online.  They will be out in five days.  Totally unacceptable!