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Original topic:

65" tv left side going dark....not even 2 yrs old.

(Topic created: 08-24-2021 08:52 AM)
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user41qBoAuXRu
Constellation
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LED and OLED TVs

Well it seems we aren't the only ones suckered into buying this p.o.s. tv.  Not even two years old and the screen is going dark on the left side. Of course, out of warranty.  Saw a home solution so gonna try that before calling in repair.    Reading here I see it's  CHRONIC problem with samsung.   NEVER AGAIN.   Back to Sony for us.

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SamsungCaleb
Samsung Moderator
Samsung Moderator
Options
LED and OLED TVs

I understand how this may be frustrating, just to confirm does this occur on all sources and during the picture test? If it does this will require service you have a couple of options based on your warranty. 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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SamsungCaleb
Samsung Moderator
Samsung Moderator
Options
LED and OLED TVs

I understand how this may be frustrating, just to confirm does this occur on all sources and during the picture test? If it does this will require service you have a couple of options based on your warranty. 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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