Original topic:

Blue screen

(Topic created: 07-27-2021 12:12 PM)
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userr0firmIWDj
Constellation
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LED and OLED TVs

3 year old Samsung has a blue screen and the power button won’t work.  This tv doesn’t have any input buttons or volume buttons. Thinking power surge. 

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SamsungJam
Community Manager
Community Manager
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LED and OLED TVs

Oh no!  That's bound to be super frustrating.  Have you attempted to plug the television into an outlet directly?  If not, please give that a try.  If you are still getting the blue screen afterwards the next step would be to have the television serviced.  If you would like to move forward with that process: http://bit.ly/2ihPL97


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