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07-21-2024 06:47 AM (Last edited 07-24-2024 02:13 PM by SamsungCaleb ) in
LED and OLED TVsHello,
we are having issues with our 2016 Samsung TV and have been asked by our tv provider to clear the cache.
We cannot find an option to do this on this model of TV. Has anyone done this? We also cannot seem to be able to uninstall the app. Has anyone managed to do this?
the tv is slow and we need to reboot all of the time.
thanks
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07-28-2024 07:31 AM in
LED and OLED TVsHi there! Thanks so much for asking about this. I've got just what you need to help with this. The following link has step by step instructions on how to clear the cache on your TV.
https://www.samsung.com/us/support/troubleshooting/TSG01205506/
Please let us know if this helps.
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07-28-2024 07:31 AM in
LED and OLED TVsHi there! Thanks so much for asking about this. I've got just what you need to help with this. The following link has step by step instructions on how to clear the cache on your TV.
https://www.samsung.com/us/support/troubleshooting/TSG01205506/
Please let us know if this helps.