LED and OLED TVs

Custom List Message Item

Samsung Smart TV keeps resetting while streaming

Posted by 12-11-2023 02:36 PM in LED and OLED TVs

While using a streaming service, my TV has black vertical lines pop and the TV resets to the "Smart TV" screen. Currently using a Samsung... View Post

12-15-2023 07:52 AM

@UnclScrewtape If you are still having issues with your Samsung Television. I'd like to make a few m... View Post

Samsung TV plus channels gone

Posted by 12-10-2023 01:18 PM in LED and OLED TVs

So my Samsung TV plus channels have disappeared. I can't figure out a way to restore these channels. I restarted the TV but no joy. ... View Post

12-12-2023 11:12 PM

Hi Dan, No I didn't have that option. I only just completed a factory reset and the channel returned... View Post

Alexa compatibility

Posted by 12-09-2023 11:27 AM in LED and OLED TVs

Samsung advertises all of it 2023 TV's are Alexa compatible but after hours of research I think this is not the case and Samsung is misleading... View Post

12-12-2023 07:35 AM

Hi there, Thanks so much for bringing this up! I'm sorry for any confusion about which models are co... View Post

Model PN60F8500AF Turns Off and Back On

Posted by 12-10-2023 06:36 AM in LED and OLED TVs

My tv randomly has a dial tone then turns itself off and then turns itself back on. What could it be? View Post

12-11-2023 07:24 AM

Hey there! I can understand how aggravating this can be and am happy to assist you! The following li... View Post

TV Plus issues on my Samsung TV (UN50NU6950)

Posted by 11-20-2023 07:22 PM in LED and OLED TVs

I'm at my wits end regarding this issue. I have a UHD Samsung TV (UN50NU6950) I bought back in 2020 and as of lately, it's been driving me... View Post

12-08-2023 08:23 AM

@nzk09 It sounds like your Samsung Monitors will require Service. I will provide additional informat... View Post

Crystal uhd cu7000d XBOX SERIES X ISSUES - Movies wont play due to HDCP error, 4K UHD Not Working

Posted by 11-25-2023 04:03 PM in LED and OLED TVs

I bought my Xbox series X in March, and just bought my Crystal uhd cu7000d in September. In short, I’ve run all the diagnostic tests and HDMI... View Post

12-07-2023 07:47 PM

@JoshuaC1 On your Xbox Series X: 1. Select HDMI Output 2. Samsung TV Info will say 1440p Microsoft X... View Post

How can i locate a device using model & serial numbers?

Posted by 12-02-2023 05:48 PM in LED and OLED TVs

I have/had a 75" UHD smart tv and i recently moved. During the whole process i left my TV for last thinking, move it by itself prevents... View Post

12-02-2023 06:11 PM

Thanks and i agree that i could of done something before but a smart tag could of easily been remove... View Post

Pairing Beats Studio Pro to UN58TU7000FXZA

Posted by 11-21-2023 01:02 PM in LED and OLED TVs

I can add the studio pros to the tv's bluetooth list, can choose connect after pairing and then the tv goes back to the tv speaker. the Samsung... View Post

12-06-2023 09:15 AM

@betajdl2023 Welcome to the Samsung Member's Community. Thank you for your question regarding your S... View Post

UN65NU8000FXZA screen glitches then completely shuts off

Posted by 10-31-2023 02:22 PM in LED and OLED TVs

Hello! This started a couple of days ago. I first noticed it while playing a game on my PS5, but the only thing that happened was the screen kind... View Post

12-06-2023 06:10 AM

@spoothead656 Here is a generalized idea of what's happening with your Samsung Television. It's unli... View Post

Greyed out channel icon

Posted by 11-03-2023 03:16 AM in LED and OLED TVs

Just bought a hospitality tv from hotel chain as they are upgrading. I am trying to reset the channels but the channel setting icon is greyed... View Post

12-06-2023 06:00 AM

@Cj123 Thank you for using the Samsung Member's Community and thank you for your question regarding ... View Post

UN55TU8000FXZA screen dim issues

Posted by 12-05-2023 12:47 PM in LED and OLED TVs

I have a dim screen issue. I got this TV in 2020 I believe and it's worked great. But a month or so ago, I paused what I was watching and you... View Post

12-05-2023 01:44 PM

Lastly I like to further add for future reference how to prolong the life of your Samsung Television... View Post

BLOATWARE APPS

Posted by 12-04-2023 09:44 PM in LED and OLED TVs

The amount of pre-installed apps is now ridiculous. 8 apps I can nit remove. I have 12% storage on my TV. And it's extremely slow. But Samsung... View Post

12-05-2023 11:50 AM

I wasn't making any assumption that you didn't know what it is. I was merely stating what the practi... View Post

How to install apps on TV

Posted by 12-02-2023 01:26 PM in LED and OLED TVs

How can you find/get apps on your Samsung TV? View Post

12-03-2023 12:39 AM

@Boston781 Thank you for using the Samsung Member's Community and thank you for your question regard... View Post

Sudden black/grey screen then power cycling

Posted by 10-31-2023 05:52 PM in LED and OLED TVs

Hello, My 65' curved TV model# UN65MU650DF, version FA03, screen all of a sudden turned black. Now it looks like it's power cycling? I... View Post

12-05-2023 05:49 AM

@Dutchyval @rederfor1 @Awk Thank you for using the Samsung Member's Community and thank you for your... View Post

My TV (M5500 series 5) screen randomly blacks out, then works when turning it off and on again.

Posted by 12-04-2023 05:54 AM in LED and OLED TVs

My TV (Samsung Smart Tv 32Inch UA32M5500ASXNZ) has recently started doing this thing where the screen randomly goes black, while sound still works.... View Post

12-05-2023 04:25 AM

I'm pleased that I have been of assistance to you. I try my best to assist users with their question... View Post

Using Smart Things app to remotely turn a Samsung N5200 on / off when not geo-located.

Posted by 11-30-2023 01:38 PM in LED and OLED TVs

Does Smart Things need to be on the same WIFI network to operate a TV remotely?? View Post

12-02-2023 10:21 AM

WOW!! Ok. That's interesting. I will have to try it then. Thank you. View Post

identity.hudl.com does not work on internet browser of Samsung TV TU690T

Posted by 11-25-2023 11:39 AM in LED and OLED TVs

I was trying to watch football on miaanetwork.com. When I was clicking purchasing button on that website, it popped up identity.hudl.com. I... View Post

11-29-2023 03:38 PM

Hello! Thank you for reaching out! This can happen as the developer of the website updates their sit... View Post

Samsung terms and conditions not downloading

Posted by 11-18-2023 06:15 PM in LED and OLED TVs

Samsung terms and conditions not downloading. They should send a upgrade fix for this. View Post

11-29-2023 12:40 PM

Hello! My apologies for the delay. I would recommend reaching out to our smartthings community and t... View Post

What are these glowing circles on my TV?

Posted by 11-28-2023 01:31 PM in LED and OLED TVs

3 years old tv. Samsung 55tu8000. In the recent months, shadows accross the borders of the tv and those circles began to appear. -sorry... View Post

11-29-2023 12:03 PM

Hey! Welcome to the Community! If you’re experiencing picture issues with your TV such as freezing, ... View Post

Output Jack for headset on S90C TV

Posted by 11-29-2023 05:35 AM in LED and OLED TVs

I located a 3.5 mm output socket at the back of my S90C TV even though every discussion and user manual says there isn’t one or doesn’t mention... View Post

11-29-2023 05:43 AM

@Anil C Thank you for using the Samsung Member's Community and thank you for your question regarding... View Post

Inappropriate Advertisements

Posted by 11-27-2023 06:10 PM in LED and OLED TVs

On the media hub of my Samsung TV, there is an advertisement for Diablo IV on the XBox. This advertisement features a demon/witch type creature... View Post

11-28-2023 03:07 AM

Its the little things I dig in life. Thank you for this. It's appreciated cuz it sucks & is really c... View Post

Asks me to run setup ev ery time it turns on

Posted by 11-21-2023 08:19 AM in LED and OLED TVs

6 Series model UN50MU6300 Successfully ran setup and connected to Verizon cable box. No problems, except . . . every time I turn on the TV and... View Post

11-27-2023 02:49 PM

Hello! Thank you for reaching out! I see how this can be frustrating with your TV having this pop-up... View Post

Smart TV HUB and Menu not accessible

Posted by 11-13-2023 11:17 AM in LED and OLED TVs

Hello everyone, I can cast YouTube or Netflix to my Samsung smart TV, however I can NOT access the Samsung HUB, Menu/Tools and Input button. I... View Post

11-26-2023 02:49 PM

Here's further information on obtaining Service for your Samsung Television: Please contact Samsung ... View Post

Sound dropout

Posted by 11-25-2023 01:47 PM in LED and OLED TVs

I have a 2yr old 65" UN65TU7000BXZA TV. In the past year it has started to drop the sound for 2 or 3 seconds 3 or 4 times an hour. I've... View Post

11-26-2023 12:54 AM

@Rubby123 Welcome to the Samsung Member's Community! Thank you for your question regarding your Sams... View Post

Samsung TV Plus - No streams

Posted by 11-21-2023 01:58 PM in LED and OLED TVs

Hi. Decided to try Samsung TV Plus for S&Gs. I'm in Australia. Everything works; guide, channel details, thumbnails for shows, etc UP TO... View Post

11-21-2023 02:11 PM

@Moshpit This discussion area is for Samsung US products and services. Since this issue is very poss... View Post

No audio when streaming

Posted by 11-13-2023 12:25 PM in LED and OLED TVs

I am trying to connect my windows 10 desktop (system is up-to-date) and my Samsung Crystal UHD TU7000 smart TV, purchased several months ago. I am... View Post

11-19-2023 10:08 AM

If neither of those options are working I would recommend reaching out to our Smart Things community... View Post

TV volume control options

Posted by 11-13-2023 12:31 PM in LED and OLED TVs

I currently have a Samsung 58" 1080p Smart TV made circa 2016. I have (currently) a Tuner attached via Optical for sound going to two large... View Post

11-18-2023 06:13 PM

@Lynx007 Did you find my solution to be satisfactory? Please tap on the answer that you have found t... View Post

Smart view not working

Posted by 11-12-2023 04:22 PM in LED and OLED TVs

Stopped working. Tv doesn't show I tried everything .I even got it to work once and then it disappeared again View Post

11-15-2023 04:55 PM

Hello! Thank you for reaching out! If none of the troubleshooting was helping from the community I w... View Post

Annoying side banner

Posted by 11-12-2023 08:34 AM in LED and OLED TVs

Hi there is an annoying banner that has randomly popped up. I do not have a remote control to get into general settings of tv. Is there a way to... View Post

11-15-2023 12:13 PM

Hello! Thank you for reaching out! Yes, there is another way to do this you will just need to use th... View Post

Frozen Screen UHD MU8000 8 series TV

Posted by 11-14-2023 08:55 AM in LED and OLED TVs

I have a UHD MU8000 8 series TV that worked perfectly. I moved to a new location and now when I power up the TV, it has a screen that looks like it... View Post