Samsung 65 inch T.V dark grey line on screen

[userrwqjcSvnSg]

So yesterday I turned on my tv. And all the way to the left on the screen there's a thick grey vertica stripe and a white stripe. Has anyone had this happen to them. It's so random. 

[GaryB82]

It appears your screen is going bad and needs to be serviced you can use the link below for support
https://www.samsung.com/us/support/contact/

[pearña]

https://us.community.samsung.com/t5/LED-and-OLED-TVs/Samsung-65-inch-T-V/td-p/2886670?src=ShareByUse...

[Samsung_Moderator · Accepted solution]

Hello, @userrwqjcSvnSg I agree with @GaryB82 on service being needed in this particular case. Here's is a link that you might find helpful: https://www.samsung.com/us/support/troubleshooting/TSG01202526/#lines-dots-or-spots-of-any-color-app...

If this does not help I recommend letting a service technician have a look. Depending on your warranty you will have a few options. 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/