Original topic:

Samsung 65 inch T.V dark grey line on screen

(Topic created: 05-21-2024 08:47 AM)
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userrwqjcSvnSg
Constellation
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LED and OLED TVs

So yesterday I turned on my tv. And all the way to the left on the screen there's a thick grey vertica stripe and a white stripe. Has anyone had this happen to them. It's so random. 

 
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3 Replies
GaryB82
Epic Samsung Care Ambassador
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LED and OLED TVs
It appears your screen is going bad and needs to be serviced you can use the link below for support
https://www.samsung.com/us/support/contact/


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Samsung_Moderator
Community Manager
Community Manager
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LED and OLED TVs

Hello, @userrwqjcSvnSg I agree with @GaryB82 on service being needed in this particular case. Here's is a link that you might find helpful: https://www.samsung.com/us/support/troubleshooting/TSG01202526/#lines-dots-or-spots-of-any-color-app...

 

f this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis, please provide the full model code and serial number of the device as well as your best contact phone number, name, and email.  


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