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Samsung 70" Class – CU7000D Series - 4K UHD LED LCD TV

(Topic created: 05-26-2024 06:33 PM)
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CAD5902
Astronaut
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LED and OLED TVs

Samsung 70" Class – CU7000D Series - 4K UHD LED LCD TV purchased from Costco today 05/26/24. Set up as directed and tv works but then screen goes black, no sound, but then back on. Did a hard reset, checked for updates,  checked power cord, etc. but continues to do the same thing. 

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GaryB82
Epic Samsung Care Ambassador
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LED and OLED TVs
Sorry to hear this about your new tv I'd suggest contacting support because you should see a picture on the screen
https://www.samsung.com/us/support/contact/


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GaryB82
Epic Samsung Care Ambassador
Options
LED and OLED TVs
Sorry to hear this about your new tv I'd suggest contacting support because you should see a picture on the screen
https://www.samsung.com/us/support/contact/


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.