- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-17-2020 08:16 AM in
LED and OLED TVsHello,
I would like to know if anyone is experiencing screen flickering randomly on this TV series. I currently have the 65" version and I have been having flickering from time to time. Its not constant but I have been getting them randomly.
I have tried updating the software, disabling auto brightness (motion and ambient) and reconnecting the power cord. Its been days since the last flicker, I am going to update the software to the latest firmware to see if it helps.
Solved! Go to Solution.
1 Solution
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-14-2020 08:37 AM in
LED and OLED TVsTake a look a the link below, it might be able to help you with this.
https://www.samsung.com/us/support/troubleshooting/TSG01202526/
If the above troubleshooting link above did not resolve your issue, service is required.
Here are some service options:
- If your unit was recently purchased, you can check with your retailer on their return/exchange process.
- If you have an extended warranty you can reach out to them to have service set up.
- If you're within the one year warranty, you can private message one of our moderators with your full model and serial number to have service set up. http://bit.ly/33ipYnO
-If the unit is out of warranty, you can use the following link below to request service or contact our phone support line at 1-800-Samsung to have service set up for you:
https://www.samsung.com/us/support/service/
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
06-17-2020 12:41 PM in
LED and OLED TVsIs this happening no matter the source or strictly when streaming?
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-17-2020 01:25 PM in
LED and OLED TVsSo far, only while streaming (Netflix, Hulu, etc) I haven't experienced it yet on HDMI
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
06-18-2020 05:19 PM in
LED and OLED TVsHave you tried connecting your modem into the television directly to see if that still occurs? If not, would you be willing to give that a shot?
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-29-2020 01:05 PM in
LED and OLED TVsI have a brand new 75 inch UHD TU7000 and that's doing it occasionally.
I've tried everything and nothing works. Lots of people are reporting this issue. Spent ages on the phone to Samsung Support yesterday and they said there is a known flicker problem but they dont know if my 2020 model still has this fault.
Their only advice was to return it for a replacement or keep an eye on it for a few days and if it's still doing it to call back.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-29-2020 01:10 PM in
LED and OLED TVsI have this issue too
Brand new 75inch
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-30-2020 12:56 PM in
LED and OLED TVsMy TU7000 is on the latest firmware and I have yet to see any flickering in Netflix app.
How often are you seeing it? What titles are you watching?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-02-2020 09:53 PM in
LED and OLED TVsMy tu7000 also started doing the flickering i bought it almost 2 weeks.
I thunk is related to new Os system my old 6300f was flawless.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
10-03-2020 10:43 AM in
LED and OLED TVsI'm sorry to hear that, does this occur on all sources? Also, does this occur with any connected device?
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-28-2020 06:33 PM in
LED and OLED TVsMy TV does the same thing, it is a 65in Samsung Crystal UHD as well and it flickers constantly.