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Original topic:

Samsung OLED 4k S95C will not turn off with directv remote

(Topic created: 07-07-2024 03:05 PM)
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Tditto
Constellation
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‎07-07-2024 01:54 PM in 

LED and OLED TVs

My OLED 4K S95C will not power down with my DirecTv remote.  It cycles around twice and it take 2-3 times pushing the off button to turn it off.  I get messages about "Check Device Power" and it says HDMI  and then to check the HDMI power.  Please advise a solution. 

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bill-e
Cosmic Samsung Care Ambassador
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‎07-07-2024 03:05 PM (Last edited ‎07-07-2024 03:06 PM ) in 

LED and OLED TVs

Make sure CEC is enabled on the Direct TV receiver and Anynet+ on the TV

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Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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