Original topic:

TV Warranty registration

(Topic created: 11-02-2024 01:47 AM)
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Gowrishankar
Constellation
Options
LED and OLED TVs

I'm trying to register my Newly bought TV in the website but it shows that the serial number is not register in red. Is that product fake or am I doing something wrong.

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Hello! Thank you for reaching out! Please make sure when entering the serial number that you are entering the one on the back of the TV or the one from the support menu. As it will have all 15 characters.

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2 Replies
3Fees
Red Giant
Options
LED and OLED TVs
Contact Samsung customer support they can assist you in your warranty registration.

Cheers
3Fees
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Hello! Thank you for reaching out! Please make sure when entering the serial number that you are entering the one on the back of the TV or the one from the support menu. As it will have all 15 characters.