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Trouble using antenna with Smart TV

(Topic created: 05-28-2021 02:36 PM)
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iluvgolf18
Asteroid
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LED and OLED TVs

I am trying to hook up an antenna to my Samsung 4k HD Smart TV.  When I go to the Source menu, there is no source for the antenna.  If I click on the TV option, it brings me to TV Plus instead of prompting me to scan for over the air channels.  Also, when I go to Settings and then Broadcast, the Broadcast option is greyed out.  My TV is connected to the Internet.  I checked for updates and there were none.  Any help in this matter is greatly appreciated!  Thanks!

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userfUF0LTgLw0
Constellation
Options
LED and OLED TVs

Thank you for posting this worked! 

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usericXx8ZUsOV
Constellation
Options
LED and OLED TVs

You must first select TV or TV Plus depending on TV model or age to put the TV in broadcast antenna mode . This will cause Broadcast TV to no longer be grayed out. Now go to settings and select Broadcast TV the Scan Channels. Ffor more detail see the following  link:

https://www.samsung.com/us/support/answer/ANS00062206/

cindyloujack
Constellation
Options
LED and OLED TVs
I purchased a Samsung series 7 TU7000 Crystal UHD TV a few days ago. I am so frustrated and disappointed. I also have antenna hooked up as I do not want a satellite service. The older TV (not smart TV) has 138 digital and 3 analog channels. The new Samsung gets MAYBE 9 channels, yet it scanned in 16 (7 of which say mode not supported, or not available. Can't even get Fox News app.
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userjWqbJlQrFD
Constellation
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LED and OLED TVs
I can not get this Samsung TV to change from cable to antenna
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SamsungJam
Community Manager
Community Manager
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LED and OLED TVs

Oh no!  Here's a link with some info to get you back viewing television with your antenna: https://www.samsung.com/us/support/answer/ANS00062206/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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DavidLowe
Constellation
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LED and OLED TVs
So question I am trying to connect a vcr to the antenna (coax cable) port but I don't see how to select that input!!
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user55PngKVmUb
Constellation
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LED and OLED TVs

Hi, same issue here. My tv does not show up air-tv option in the sources. My model is UN75AU8000FXZA

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user7EpDSpctcR
Constellation
Options
LED and OLED TVs

Hi. I had the same issue. It does not come up under antennae input.

Go to settings/broadcast/auto program

Select "air' for how to get your channels.

Make sure Antennae is close to a window.

It will scan and then place the Live TV icon on your hub.

Good luck.

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Samsung_Moderator
Community Manager
Community Manager
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LED and OLED TVs

Thank you so much for sharing!  

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