I am trying to hook up an antenna to my Samsung 4k HD Smart TV. When I go to the Source menu, there is no source for the antenna. If I click on the TV option, it brings me to TV Plus instead of prompting me to scan for over the air channels. Also, when I go to Settings and then Broadcast, the Broadcast option is greyed out. My TV is connected to the Internet. I checked for updates and there were none. Any help in this matter is greatly appreciated! Thanks!
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The model code of your TV will be found on the back on a white/silver label, or inside the menu under Support > Contact Samsung.
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Yes. I am hooking the coax cable from the antenna directly to the input on my TV. I tried to make sure it was securely in there. It seems to be tightened all the way in.
Are you able to test a different Coax cable? It almost sounds like the TV is not registering that the Antenna is even plugged in.
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I don't think I have another one to try. If it was just the coax cable hooked up to the TV, but not attached to anything, would it still register? Also, I was going to try the antenna on our other TV. It is a Samsung, but not a Smart TV.
Unfortunately not, in order for the broadcast option to run the auto program and not be greyed out, the TV must register the signal from the connected device. Testing the antenna on a second TV, even if it's not a Samsung, will tell us if the cable is indeed bad.
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