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‎09-05-2024 05:51 AM (Last edited ‎09-05-2024 05:52 AM ) in
LED and OLED TVsSolved! Go to Solution.
1 Solution
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‎09-05-2024 08:23 AM in
LED and OLED TVsHello! Thank you so much for posting about this. Can you explain what error you got before you did the factory reset? I noticed you said you turned it off again and the same screen pops back up. Can you hear the sound coming from the TV? It seems like this will need service because it is stuck and can not be moved even with the remote.
I recommend letting a service technician have a look. As we would like to gather additional information and examine this on a case-by-case basis, please provide the device's full model code and serial number as well as your best contact phone number, name, and email.
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If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:
http://www.samsung.com/us/support/service/location
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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‎09-05-2024 08:23 AM in
LED and OLED TVsHello! Thank you so much for posting about this. Can you explain what error you got before you did the factory reset? I noticed you said you turned it off again and the same screen pops back up. Can you hear the sound coming from the TV? It seems like this will need service because it is stuck and can not be moved even with the remote.
I recommend letting a service technician have a look. As we would like to gather additional information and examine this on a case-by-case basis, please provide the device's full model code and serial number as well as your best contact phone number, name, and email.
Send a message on Facebook
Send Message on Twitter
Send Message to Moderator
If your unit is out of warranty and you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit:
http://www.samsung.com/us/support/service/location
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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a week ago (Last edited Thursday by SamsungCaleb ) in
LED and OLED TVsHi, all the TV menus were somehow changed from English to Estonian and would not change back. UHD TV 8
series.
Model # UN55Nu8000f
Version faq1/unu8000
S/N <hidden>