LED and OLED TVs
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TV is new Samsung TU50DU850KXXC and i have CI card. CI card working, but ''CI authentication success'' notifications come randomly... View Post 
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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Need to change the IP address for my model number is: UN55C8000FXZA When playing the app for Peacocktv I don't receive my local IP address.... View Post 
useryCA5A0jZKp
You probably don't need to change anything, just unplug the TV for 1 minute, this will reset the mem... View Post |
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Hello, I am reaching out to hopefully find someone who has a similar model TV as my dad's. I am not in the same town as my dad and he is older... View Post
Samsung_Moderator
For external hard drive compatibility with Samsung TVs, ensure your drive is formatted with FAT32, e... View Post |
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I am having difficulty locating how to turn on microphone/ voice on my New TV model UN65DU6900D. There is nothing on the bottom except a power... View Post
Samsung_Moderator
Hello, Bed2025. Welcome to the Samsung Community! Here's a link to our Samsung Care YouTube channel ... View Post |
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I have a Samsung S85D TV and a Yamaha ATS1080 soundbar. The soundbar is connected to the TV with an optical cable. When I add the soundbar to the... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend looking at the information in the following lin... View Post |
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My CU7000 tv has been weird ever since the latest update. For the third time in less than 2 weeks, when I turn it on, only the sound works, the... View Post
Samsung_Moderator
Hello @lilyfigue608! Thank you for reaching out! This issue does seem strange. I recommend attemptin... View Post |
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Our 85” QLED tv is starting to flicker pretty heavily. At first it seemed to be only with Netflix but it now seems to be appearing with all of the... View Post
Samsung_Moderator
Since this is occuring on all soources this is something that will require service. Depending on you... View Post |
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Hi, I have this issue with the TV where all my apps are reset (logged off) upon tv shut down including home apps like samsung TV plus.Though i... View Post
Samsung_Moderator
Unfortunately, if these troubleshooting steps didn't help. I'd recommend reaching out our Support te... View Post |
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What is the typical processing time for a Samsung 75-inch TV order placed on Thursday, March 20th, with an expected delivery date of Saturday,... View Post 
Knightrocks
When ordering on Samsung they sometimes give the option to pick up the item at Bestbuy View Post |
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Hi all - I have UN65F9000AFXZA TV. I see the following issues: - when I power it on, I just see a white light at the bottom. TV does not respond... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This is something that may require service. Since you have done t... View Post |
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Hello, I have a QN75Q900RBFXZA FA01, when you turn it on it works great for 45 minutes, all pixels are lit, the wifi works, sound works and then... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend making sure the TV is plugged directly into the... View Post |
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Hello, I have to keep adjusting the brightness on my Samsung tv and I don't know why it keeps changing, can anyone help me figure out why... View Post 
userGXwBZnpRZE
Hello, I followed the instructions you sent to me and so far so good. Thank you View Post |
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WHO is having this issue with LED lights showing in the background View Post
Samsung_Moderator
Hello @Soulfinger! Thank you for reaching out! If this is occurring on all sources this is something... View Post |
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I have a 43" Class Crystal UHD CU7000 It black screened last night. Have only had it about a year and a half. I just did the update... View Post
Samsung_Moderator
Thank you for confirming as this is still occurring this is something that will require service. Dep... View Post |
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A message box came up on my UN55TU7000FXZA screen. "Cary's IPAD wants to connect to this TV" and it had an "Allow" button.... View Post
useryCA5A0jZKp
Modern TVs support many connectivity options such as AirPlay. Some people may have mistakenly chosen... View Post |
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Have a 75" Samsung UN75MU8000FXZZ TV. It starts up and gies the usual Smart TV logo. Then it shows a picture of 2 seperated... View Post 
Samsung_Moderator
Unfortunately, you will need a specific one, each One Connect Box is designed for a specific model y... View Post |
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How can small scratches on my OLED QNS95D screen be repaired? View Post
Samsung_Moderator
Hello, usercYKCG2dZst. Welcome to the Community! As GaryB82 has stated, unfortunately a complete scr... View Post |
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Hello, When watching programs, I notice the lip movement & spoken words are off sync, are there any adjustment that can correct this issue? ... View Post
Samsung_Moderator
Hello Members_x6D6hWY. If the troubleshooting steps aren't working you need to have the TV evaluated... View Post |
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Hello, I bought 2 HG40EC890XB tvs, they are hotel models. I would like to know if it is possible to install a different firmware via USB in... View Post
Samsung_Moderator
Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non... View Post |
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My remote is working totally fine except for volume button (up/down/mute). I reset my TV and the volume button worked fine after that…only to stop... View Post
Samsung_Moderator
I see. Since all the other buttons are functioning, and resetting the remote didn't help, we would r... View Post |
