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Original topic:

Up button on Frame TV remote stopped working AGAIN

(Topic created: 2 weeks ago)
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GFireflyE
Cosmic Ray
Options
LED and OLED TVs

Up button doesn't work again. Need a solution so that I can use my TV. 

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Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Hello @GFireflyE! Thank you for reaching out! You can use the smartthings app on your phone to control the TV. To do this please use the following link: https://www.samsung.com/us/support/answer/ANS00083002/. You can also purchase a new remote here samsungparts.com

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Hello @GFireflyE! Thank you for reaching out! You can use the smartthings app on your phone to control the TV. To do this please use the following link: https://www.samsung.com/us/support/answer/ANS00083002/. You can also purchase a new remote here samsungparts.com