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Original topic:

1px vertical line on Samsung C24F396 curved monitor

(Topic created: 03-10-2021 07:29 AM)
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useriVvgpN3Vek
Constellation
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Monitors and Memory

Out of nowhere suddenly this 1px vertical line appeared, right in the middle of the screen, see pic

https://imgur.com/a/KJbVQ9d

I'm using ubuntu 20

checked hdmi cable which is working fine

I'm running out of ideas how to get rid of this line.

Does this monitor have to be replaced? Bought it January, this year.

2 Replies
Solution
MrLarry
Neutron Star
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Monitors and Memory

I recommend letting a service technician have a look. You will have a couple of options based on your warranty. 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up.
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area.

https://www.samsung.com/us/support/service/locations/

 




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MrLarry
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Monitors and Memory

An Accepted Solution has been marked and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find resolutions and needed content. Remember that if you do make a post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring with your product. Thank you for being part of the community!




Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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