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49inches monitor - CHG 90 - LAGGY (HELP!!!!)

(Topic created: 05-23-2019 10:27 AM)
KeithLuk
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Monitors and Memory

i just recently receive the CHG 90 49inches monitor, from my friend. He bought it for less than a year from Best buy.
I realized that left size of screen is laggy, i feel its much slower movement when i move around the shortcut (shortcut like google chrome icon on desktop), but right side of the screen is completed fine. 
If i move the shortcut to right side, it's as smooth as usually (i used 1920x1080 earlier 24inches, 4ms), but i move to left, it show the difference, it slow and little laggy.

Why my left side of screen is laggy, but right size is totally fine? please help 🙂 help!!!!!

I tried to disconnect all cable and reset as factory setting, i tried HDMI & display port as well.
(cpu7700,GTX1070,32gb ram)

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KeithLuk
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FINALLY I FIXED it. all becoz of SAMSUNG (easy setting box)

I removed it and restart it. everything back to normal. 

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SamsungAl
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@KeithLuk Have you tried it on a different source or tower yet?


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KeithLuk
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nah, i can try to connect a laptop or any desktop tonight.

is it setting problem? do you have guideline for set up my computer with monitor?

 

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SamsungAl
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@usermZgCxL5kPS I honestly think it's an issue with the monitor but testing with a different connected device will tell us more. If you connect to a new device like a laptop and do not notice the lag then there is something with your original connected device that was causing it to happen.


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KeithLuk
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sound fair. i wasn't running any video or game. left side should not be slow by moving around the shortcut icon. once i move the shortcut to right side, it show as smooth as usual. 

I will connect a lap to see if there is any laggy on left again.


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ddaniel51
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You should perhaps adjust your mouse DPI and acceleration  to accomodate the increased pixel count of the wider monitor.

 

 

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KeithLuk
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ummmmi dont think so. 

left size of the screen like low FPS. laggy slow reaction.
right size is completed fine as long as my mouse cross the middle line (half screen) everything is smooth and normal. 


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KeithLuk
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i would say that it might have something setting go wrong. 
I would love to have someone show me how to set up with their chg90.

 

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Solution
KeithLuk
Asteroid
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FINALLY I FIXED it. all becoz of SAMSUNG (easy setting box)

I removed it and restart it. everything back to normal. 

View solution in context

SamsungJam
Community Manager
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We're glad that you're up and running!  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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