The samsung magician software (latest version 5.2.1) has something to say about may
ssd 860 evo 1tb
it says that this drive is not suppored
How can I solve this?
The drive is directly connected to the motherboard, no adapters used.
Is als says that
Interface: sata 6.0Gb/s
ahci mode: activated
trim status: enabled
rapid mode: not supported
Solved! Go to Solution.
I am having the same problem with the same drive. I puchased it through amazon last week. they sent me a replacement after they spoke with the manifacturer and verified that the drive was defective. The replacement is also not supported in Magician software. I already own a 850 EVO 250 GB where my OS resides which is recognized by Magician with no issues.
in my case it was our company proxy the reason. I called the support of Samsung and this was one of the possible issues. I didn't want to believe it, but it was exactly the solution: I put the laptop to our guest network, which is directly (without proxy) connected and voilla - the drive WAS supported and I could make the firmware update and all the functionality has worked. Probably when the Samsung developers would provide the proxy option in the configuration of the Magician, it would work behind the proxy too.
SO PLEASE SAMSUNG, IMPLEMENT THE PROXY OPTION INTO YOUR MAGICIAN TOOL.
If you guys offer a product for enterprise customers (and companies usually are) please note, that they almost always access Internet (for peformance and security reasons) over a corporate proxy.
I have the same problem. I recently upgraded from an 840 Evo 250GB SSD to the 860 Evo 1TB.
Magician (latest version) recognized the 840. Not so the 860.
Attached are 1) Relevant Magician screen and 2) device manager with storage controllers.
I solved my problem. I took the Evo 860 off the Marvell Sata controller and put it on the Intel controller. Motherboard EVGA Z97 FTW. Fortunate, I guess, that I had a choice. The drive was recognized right away, took the firmware update, optimized, etc. Running, literally 8x faster on benchmarks.
I was very grumpy for about a day. Still a little annoyed about it. SATA storage controllers should just work.