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Original topic:

CRG9 Display Port Input message keeps popping up on the screen every 2 seconds.

(Topic created: 05-17-2021 08:52 AM)
userhkLI1zkm8a
Constellation
Options
Monitors and Memory

I have this monitor connected to my dell XPS.  Tested with my Razer laptop and have the same issue.

Both laptops are connected via a USB-C to Display port cable.
Did not have this issue with my original cable, but I could not get the full 5120x1440 resolution out of the monitor.

I had to buy this cable to get the maximum resolution.  

I do not see anything on the OS side logging.  

I have looked through the monitor settings and do not see a way to disable the message.

 

PXL_20210428_173810460-min.jpg

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SamsungLarry
Community Manager
Community Manager
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Monitors and Memory

This might seem like a silly question but do your computers support 5120x1440 resolution?







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ddaniel51
Comet
Options
Monitors and Memory

What models are your laptops?

 

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Solution
userhkLI1zkm8a
Constellation
Options
Monitors and Memory

Fixed this.  Bought a new cable and the issue went away.

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