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‎04-28-2021 11:09 AM in
Monitors and MemoryI have this monitor connected to my dell XPS. Tested with my Razer laptop and have the same issue.
Both laptops are connected via a USB-C to Display port cable.
Did not have this issue with my original cable, but I could not get the full 5120x1440 resolution out of the monitor.
I had to buy this cable to get the maximum resolution.
I do not see anything on the OS side logging.
I have looked through the monitor settings and do not see a way to disable the message.
Solved! Go to Solution.
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‎04-29-2021 04:46 AM in
Monitors and MemoryThis might seem like a silly question but do your computers support 5120x1440 resolution?
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‎04-29-2021 05:03 AM in
Monitors and MemoryWhat models are your laptops?
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‎05-17-2021 08:52 AM in
Monitors and MemoryFixed this. Bought a new cable and the issue went away.
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‎08-23-2021 07:34 AM in
Monitors and MemoryWhat cable did you purchase that fixed this issue... ? I have the Maxonar usbc-dp1.4 and am experiencing this problem.
Thanks
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‎09-06-2021 08:54 PM in
Monitors and Memory@userhkLI1zkm8a , what cable did you end up getting?
@userYYCf0JTUnD, I got the same cable and dealing with the exact same scenario as yourself. Have you been able to fix the problem on your end?
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‎09-13-2021 10:30 PM in
Monitors and MemoryReturned the first cable, returned the second cable. The third one finally worked. Was really frustrating!