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Original topic:

Facing black dot in cornor of Samsung monitor

(Topic created: 08-24-2023 03:08 AM)
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PRASAD22
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Hil there all 

I am facing the black dot on my samsung Monitor m5 27 inch  it was purchased 1 month ago  manScreenshot_2023-08-24-15-36-29-56_6012fa4d4ddec268fc5c7112cbb265e7.jpg

@usernmsdvn97en_  @Monitorhelp 

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Samsung_Moderator
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Hello! Thank you for reaching out! I see how this can be frustrating with this occurring with your monitor. As @Aztexian said if you are out of your return period service would be the next step. As for getting a replacement, this will only happen if the monitor is unrepairable. As you are still within warranty you can call in directly at 1 (800) 726-7864.

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Aztexian
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It should be under warranty but I would recommend you contact the seller and get a replacement
PRASAD22
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They r saying it's 10 days returnable what should I do in this case

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Aztexian
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Get ahold of samsung as there is a warranty on it to get it repaired but I would still ask for a supervisor and explain what's going on
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PRASAD22
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Can u please explain in detail?

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Aztexian
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Sure so samsung comes with a limited warranty for majority of there devices call 1800 samsung (1 (800) 726-7864)and they will help as for the other route was it online or instore purchase?
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Aztexian
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Call 1800-samsung and they can help with repairs as for the other is it instore or online purchase
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PRASAD22
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It was from Amazon 

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Aztexian
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Oh get ahold of Amazon for sure they will reimburse and everything
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PRASAD22
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I did call to Amazon they r not refunding money they said u need to talk with samsumg

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