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06-29-2023 08:40 AM in
Monitors and MemoryHi,
I have just purchased an Odyssey G7 32". I notice a fixed black dot on the screen. My firmware is latest, and I tried resetting the monitor to factory settings. The dot is visible in the self diagnosis green screen.
Software version is M-TG700CCAA-1016.1
Model is LC32G75TQSMXUE
Solved! Go to Solution.
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06-29-2023 08:46 AM in
Monitors and Memory@AhmadHassanBakr If you just purchased it, probably the wise thing to do is return it for another one.
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06-29-2023 12:20 PM in
Monitors and MemoryHello! Thank you for reaching out! Since you are having this issue with your brand-new monitor @LongHiker is correct taking this back for an exchange as soon as possible will be recommended.