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Original topic:

Need help changing my Oled G8 monitor's region/country

(Topic created: 3 weeks ago)
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Dung Nguyen
Constellation
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Monitors and Memory

Hello everyone,

I bought my Odyssey G8 Oled G85SB from China and I live in Vietnam. The monitor comes with China software which is not useable in Vietnam. I've been trying to change the region to Vietnam via "Reset smart hub" option and even the Local Set option in the Factory Menu/ Service Menu.

 

The only problem is that the only option in the Local Set list is China (CHI_DTV), there are no other countries/regions there. 

Please tell me if there's anything else I can do to change the region to Vietnam. Thank you!

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LongHiker
Legendary Samsung Care Ambassador
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Monitors and Memory

@Dung Nguyen Unfortunately you have landed in the user to user discussion area for Samsung US products and services. You should post in the discussion group for your geographical area. You will find a link to that group by visiting https://www.samsung.com/us/common/visitlocationsite/