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Samsung Magician will not open

(Topic created: 10-06-2020 02:33 PM)
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Adam12
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Samsung Magician v6.2, v6.1, and v6.0 will not open. I completely removed each version, including registry entries and AppData files, before installing the next version.

 

I'm not sure when this issue started because it usually launches at startup and stays in the system tray. I went to use it the other day and it wouldn't load. So, I took to the forums and none of the supposed "fixes" worked for me. I don't use Windows Defender. I tried disabling protection temporarily on my third-party antivirus, but the application still would not launch.

 

Event Viewer had some interesting info. The first error I received was from .NET Runtime:

Application: SamsungMagician.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an internal error in the .NET Runtime at IP 608F78A0 (608C0000) with exit code 80131506.

 

The next error I received was an Application Error:

Faulting application name: SamsungMagician.exe, version: 6.2.0.250, time stamp: 0x5f4cbaad
Faulting module name: clr.dll, version: 4.8.4220.0, time stamp: 0x5f03aaa0
Exception code: 0xc0000005
Fault offset: 0x000378a0
Faulting process id: 0x38b0
Faulting application start time: 0x01d69b63f1c525cf
Faulting application path: C:\Program Files (x86)\Samsung\Samsung Magician\SamsungMagician.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
Report Id: 374c8fd6-faeb-421d-b83a-19e0e35e281e
Faulting package full name:
Faulting package-relative application ID:

 

I noticed it's using .NET v4.0.3. I have the most current version, v4.8, installed. Maybe there's a way to install v4.0 alongside v4.8? I'm not sure though... Any help would be greatly appreciated!

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Solution
Adam12
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Monitors and Memory

Problem Solved! I just installed the 9/16, 2020-KB4576947 Cumulative Update Preview for .NET Framework 3.5 and 4.8 for Windows 10, version 1903 via Windows Update. Samsung Magician v6.2 works now!

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