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Samsung T55 monitor makes a sparking noise and goes black

(Topic created: 08-16-2023 08:25 PM)
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user7hBop8kDr8
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Monitors and Memory

I bought a Samsung T55 27" Curved monitor (open box) at Best Buy a little over a year ago.   After a few months, it began to make a sparking/electrical crackling noise and then go black for a few seconds.   This happened seemingly randomly, but at least every few hours.     I sent it in for warranty repair.    Apparently, they replaced the screen.   The problem stopped for several months, but now it has started up again.   It's now past the warranty period and repair costs more than a new one.   I didn't buy an extended warranty because it's a Samsung!    Has anybody else had this problem, and what can I do?   Thanks.  

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Samsung_Moderator
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Monitors and Memory

Hello! Thank you for reaching out! I see how this can be concerning with your monitor having this occurring. I would recommend reaching out to us directly by calling at 1 (800) 726-7864 with your full model and serial number. Or sending us a private message with the same to get this looked into. 

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Samsung_Moderator
Community Manager
Community Manager
Options
Monitors and Memory

Hello! Thank you for reaching out! I see how this can be concerning with your monitor having this occurring. I would recommend reaching out to us directly by calling at 1 (800) 726-7864 with your full model and serial number. Or sending us a private message with the same to get this looked into.